Customer Service and Warranty Returns

Customer Service / Warranty Returns Support Officers
Location: South West Sydney
Type: Ongoing Temp Positions
Hourly Rate: Excellent Pay

We're Looking for Customer Service Stars!

Our clients in South West Sydney are on the lookout for enthusiastic Customer Service and Warranty Returns Support Officers to join their teams in ongoing temp roles. Offering an excellent hourly rate and immediate starts, this is your chance to jump into a fast-paced role where you can showcase your skills and make an impact. Don’t miss out—APPLY NOW!

Key Responsibilities:

• Customer Service Excellence: Deliver professional and upbeat service via email and phone to ensure customer satisfaction.
• Order Management: Process, manage, and adjust orders efficiently and accurately.
• Warranty Returns: Handle warranty returns, process credits, and ensure smooth resolutions.
• Customer Complaints: Resolve customer issues with care and professionalism.
• Coordination: Work closely with the warehouse and third-party logistics suppliers to streamline operations.
• Reporting: Prepare monthly reports to track progress and performance.
• Database Maintenance: Keep accurate and up-to-date customer records and data.

What We’re Looking For:

• Proven Experience: You have a strong background in customer service or internal sales.
• Passion for Service: You’re dedicated to delivering top-notch service at every touchpoint.
• Relationship Builder: You build strong rapport and connections with customers and colleagues alike.
• Confident & Friendly: You're approachable, confident, and always on top of things.
• Strong Communicator: Whether written or verbal, your communication skills are top-tier.
• Organized & Detail-Oriented: You’re highly organized with a keen eye for detail.
• Tech-Savvy: You have experience with SAP and other ERP systems and are comfortable with various computer tools.

Why You Should Apply:

• Immediate Start: Jump into an exciting role without delay!
• Competitive Pay: Enjoy an excellent hourly rate for your hard work.
• Ongoing Opportunity: This temp role could lead to long-term possibilities.

If you're ready for a role where you can thrive, make a difference, and work in a collaborative environment, APPLY NOW!