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Customer Service Officer


Posted Date

13-Aug-2024

Location

Sector

Salary

Annual

Work Type

PERMANENT
  • Eastern Creek - Plenty of Parking 
  • Full Time 9am - 5pm
  • $63,000 + Superannuation

Are you exceptional over the phone and enjoy helping people solve problems, good at managing a busy yet varied day and working well in a team? 

Be a part of a company that loves making their staff feel like they are a part of the family, with an onsite Gym, Games Room and Massage Chairs this role will be working in a long-standing team navigating through a variety of customer service enquiries. 

Day to Day:
  • Handling inbound spare part, pricing, and warranty enquiries via phone and email
  • Managing a busy inbox - processing sales orders, credits and general enquiries working closely with the Supply Chain team
  • Calls and emails regarding availability and ETA's and complaint handling 
  • Covering social media enquiries and promotions 
  • Supporting and working closely with other states across Australia
What we are looking for:
  • A team player, working in a tight knit team
  • Strong communication skills and attention to detail
  • Committed and eager to learn, they offer plenty of support and training!
  • Strong data entry skills working in a busy environment 
If this sounds like you or anyone you know hit apply now or email your resume to ammi@norwestrecruitment.com.au

 

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