Office Administrator / Operations Support

Office Administrator / Operations Support – Full-Time | $65K + Super | Growth with the business

Location: Parramatta-Based | Full-Time Role | Hands-On & Fast-Paced

About the Company

A well-established name in the stone restoration industry, they specialise in delivering premium services to high-end residential and commercial clients across Sydney. With a strong brand presence, professional approach, and reputation for quality work, most of their business comes through word of mouth and strategic marketing. They have wrapped company vehicles, branded uniforms, a solid online presence and stand out in the market.

This business operate in a blue-collar environment, working with skilled & professional tradespeople who get the job done. This role requires someone who can keep up with a fast-paced and friendly setting, communicate effectively, and stay organised under pressure.

Why Join Us?

• Career growth – step into a key role with long-term potential
• Blue-collar, fast-paced environment – work alongside a hands-on team
• Client-facing – speak directly with customers and manage communications
• Opportunities to grow – get involved in sales support and other areas over time
• Tight-knit team – work alongside a small, motivated crew

The Role

As the Office Administrator & Operations Support, you’ll be responsible for handling client communications, managing invoices and quote meetings, keeping the CRM system organised, and ensuring the office runs smoothly. Over time, there’s room to grow by supporting sales processes and taking on additional responsibilities.

Responsibilities

• Communicating with clients over phone and email to coordinate jobs
• Managing invoices, quotes, and accounts receivable
• Handling payroll via MYOB and other admin tasks
• Keeping records up to date in CRM systems (Service Mate, House Call, etc.)
• Ensuring smooth day-to-day operations and workflow
• Assisting with sales support as the role grows

What You Bring

• Accounts profficient – have experience generating invoices and using accounting packages
• Clear communicator – confident speaking with clients professionally
• Fast-paced & proactive – thrives in a busy, blue-collar work environment
• Growth mindset – eager to take on new challenges and responsibilities
• Organised & detail-oriented – good with numbers and admin work
• Tech-savvy – comfortable with CRM platforms, MYOB, and Excel
• Reliable & solutions-focused – takes initiative and follows through

Lack Experience? No Problem.

If you don’t tick every box but have the right attitude, a strong work ethic, and a willingness to learn, we still want to hear from you. This role is about mindset and motivation—we can teach the rest.

Salary: $65K + Super
Hours: Full-time 9am - 5pm
Location: Parramatta

How to Apply

If you’re looking for a role with real responsibility, hands-on learning, and career growth, apply today.

For inquiries, please email seb@norwestrecruitment.com.au.