Operations Support Administrator

Operations Support Administrator | Permanent Full Time | Up to $75K + Super + Onsite Perks | Rhodes Location

Are you looking to join a long standing, reputable company and contribute to a newly established knowledge hub, becoming an expert in your field?

This respected organisation known for providing outstanding support and services is seeking a curious, proactive and detail oriented individual to join their growing team. Assist in documenting process improvements to build their internal knowledge library for their ever expanding business, and provide support and guidance to internal team members.

Do you love:

• Providing exceptional guidance and support via phone, email and a ticketing system to internal teams

• Reviewing, updating and creating processes to streamline efficiency and uniformity across multiple business arms

• Delivering an educational support model, leading to improved client interaction

• Contributing to the development of an emerging business unit 

• Identifying recurring issues for solution based outcomes

• Managing varying workloads and prioritising tasks accordingly

Can you bring:

• Strong communication, administration and customer service skills

• Admin, contact center or help desk experience

• A technical aptitude for software systems and a willingness to continuously learn

• The ability to deliver information in a patient and professional mannerism

• Experience with knowledge and/or database management

• Flexibility to work a rotating roster

If you are ready to make a positive impact in the daily operations of your team, please send your resume to michelledla@norwestrecruitment.com.au or call me directly on 0488 810 332