Why My Staff Are Asleep On The Job

August 28, 2024

A woman is sleeping on a bed with her eyes closed.

Well, they work hard. And often long hours.


But the real reason they sleep in the office is because I’ve asked them to do it. I recently went to the workshop of Ahna de Vena, a sleep expert and was surprised by how much I learnt. Most people need 7.5 hours sleep a night no negotiation. Only 3% of people need a bit more and only 3% of people can function optimally on less. The long term affects of not getting 7.5 hours is staggering. It affects every aspect of our health and our relationships.


So, I started researching sleep deprivation. The Sydney Morning Herald quotes that sleep deprivation is costing the Australian economy more than $66 billion in health bills, lost productivity and well-being. The Deloittes study found that 39.8% of Australians don’t get enough sleep. I was shocked when I read that 394 Australians die each year as a result of falling asleep at the wheel of a car or an industrial accident due to lack of sleep. It’s a shocking statistic but hopefully unlikely to happen to my employees. How can it be measured in a company like mine? Or yours?


I became more observant around the office and I could see signs of fatigue and stress that I hadn’t seen before.


My business is full of young parents – I don’t want them to own sleep deprivation but they’re obviously a high-risk group. Imagine them losing steam by the end of the day and then go home to their “real job”. I know because I’ve been there. Other staff are having other stress from home.


I started to hear the fatigue in the timbre of their voices by the middle of the afternoon. Hey is that one of my clients they’re on the phone to? Ouch. Many times I’ve rung companies and had to speak to Receptionists that just shouldn’t be the first contact point for any business.


Research shows that we are far more charged and productive after a nap – 20 minutes is the ideal. Some people go into a deeper sleep after 20 minutes and can’t recover from their grogginess. 20 minutes isn’t the deep part of the cycle so it’s easy to be alert immediately afterwards.


I can’t afford my Receptionists or any staff for that matter having that edge when they’re dealing with our clients, when they’re representing this business. It’s not just dealing with customers. How about my payroll staff? I want my staff to be fully productive and capable, making great decisions and performing quality work.



It was surprisingly hard to implement. People didn’t want to be slack in front of me or their colleagues. I rewarded them with a free day to spend with their family if they tried twice. Two naps during the day in the month and they get a free annual leave day off. What I’d really like to see them do is nap a few times a week, if not every day.

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It’s definitely a funny old market. On one hand I’ve got a friend with a sizeable retail business telling me his last ad for casual workers attracted over 900 responses and then I’ve seen people come to us after having chronically unfilled job vacancies in their business costing them an absolute fortune in lost customers and reputation. Granted the casual workers aren’t the skilled labour market we work in but I’m not sure anyone could have guessed this shifting job market 6 months ago. Seek are quoting job ad numbers are highest since the Covid-19 pandemic and we’re definitely feeling it at Norwest Recruitment. Not all companies are thriving of course and my heart goes out to those but many are and recruitment plans for our clients in Western Sydney are pedal to the metal. So that means that skilled job seekers have choice. Not only are they a little gun shy at leaving the company that kept them through the tough times of Covid but they now have plenty of options. Their counterparts who were let go when Covid hit will also be wanting to make it into your shortlist. It’s going to take some due diligence to work out which one you want in your business. We all know the cost of a bad recruitment hire. One hiring mistake I’ve seen a few times in the last month may be because some hiring managers aren’t aware of the changed market conditions and are feeling over confident. Maybe they think there’s 900 skilled professionals applying for every job. Four times this month I’ve heard of offers to candidates being less than the salary they were represented at. What??? One thing I’ve learned in life – don’t mess with people’s salaries. It’s very personal and it’s often attached to their status and ego. We all live to our salary capacity. There usually isn’t any wriggle room to drop. Don’t mess with it. This is what happens next. You will not get another bite at that cherry. Don’t think for a minute you’ll be able to come up to meet their salary expectation once they’ve rejected your low-ball offer. It’s over. Very rarely have I seen job seekers accept the reduced salary offer. It’s a risky move. If they’re talking to another company you’ve lost them. Sometimes I’ve seen them decline and then accept the second higher offer. Sometimes. But here’s how that scenario plays out. It’s can be even worse than the jobseeker declining. They accept it. They accept it with a bad taste in their mouth and then keep their eye on the market and feelers out with recruitment agencies. As soon as a Recruiter represents another role to them they’re gone – two months into starting in the new job. It’s disruptive, costly and time consuming. Back to square one for you. So, recruitment 101 tip. Unless the job seeker doesn’t meet the job criteria and hasn’t got the right experience do not think this is a good time to save money. Don’t risk the best person in your shortlist going to your competitor. Here’s to attracting and retaining the very best people in 2021.  Written by Erica Westbury, Managing Director of Norwest Recruitment.
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We are so proud of our Managing Director Erica Westbury who was acknowledged this month by Ross Clennett a leading industry commentator and influencer as one of 24 Outstanding Women In Our Industry You Should Know About. Click here to read more
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